FAQ

To place an order through the Clé de Peau Beauté Online Boutique, select your desired product and click “Add to Bag,” specifying the quantity you wish to purchase.

You can review and modify your cart at any time by clicking the shopping cart icon located in the top right corner of the website. By selecting “View Cart,” you can confirm or adjust your selections before proceeding to checkout.

After completing your payment, a thank-you page with your order number will appear, confirming that your order has been received. Additionally, a confirmation email will be sent to you.

You can review your order status by visiting My Account. If you do not have an account, please visit here.

To create an account, navigate to the "Login/Join Us" section in the top menu of our website. Click on "Create an Account" and complete the fields marked with an asterisk. Once done, click "Register." A confirmation email will be sent to the address you provided during registration. If you need any help or additional information, please reach out to our Customer Service team.

You can create your wish list by clicking on the Heart icon on each product page or directly from the catalog.

Samples are complimentary with qualifying orders. We cannot send samples separately from orders, and should a sample selection be out of stock, and we cannot provide an alternative.

You will find the complete list of ingredients for each Clé de Peau Beauté product on its respective product page.

Unopened products typically last for around three years if stored in cool, dry conditions, though this may vary on a product-by-product basis. Products that have been opened are best if used within a specific time frame, depending on the product. Please look for the period after the opening symbol on each product.